Canada Post Strike
With the potential Canada Post strike https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page , Canadian libraries are continuing to mail physical materials, and we're keeping an eye on the situation.
Obtaining Materials from the University of Alberta
The Interlibrary Loan (ILL) service at MacEwan is fully operational; however, please anticipate longer processing times for physical books from the University of Alberta. While we are committed to processing requests as efficiently as possible, individuals with urgent needs - particularly those requiring materials within a few days - are encouraged to consider visiting the University of Alberta libraries directly for faster access. Please bring your MacEwan ID card. For any inquiries or assistance, please do not hesitate to contact us at ill@macewan.ca.
Interlibrary Loans
Requests will be fulfilled on a case-by-case basis. Availability of materials is dependent on which libraries are allowing interlibrary loans for their items.
What is Interlibrary Loan?
If items required by students or staff for university-related work are not available through the library catalogue, the MacEwan Library Interlibrary Loans (ILL) service can request them from other libraries around the world. You can submit requests using this form.
NOTE: Copies are made available solely for use by a student, staff member, or faculty member for research, private study, review, or criticism. Any other use may be an infringement of copyright if done without securing the permission of the copyright owner.
Requesting Items and Managing your Interlibrary Loans
- Request items for interlibrary loan using the library catalogue.
- Difficulties logging in? Contact the Technology Support Desk.
IMPORTANT! Before you request an Interlibrary Loan, please check:
Interlibrary Loans FAQs
Who can request an interlibrary loan?
MacEwan faculty, students, and staff can request interlibrary loans. ILL requests for Distance Education Students are handled on a case-by-case basis.
How many items can be borrowed?
Borrowers can submit as many interlibrary loan requests as they wish; however, the Library reserves the right to impose a monthly limit upon the number of interlibrary loans submitted by an individual.
How long does it take?
Typically, articles take 2-10 days to arrive, while books take 7-21 days. However, some items may take longer. Please submit ILL requests well in advance of when the material is required.
What can be borrowed?
Almost any type of material is available by ILL provided the lending library will loan it, or a photocopy can be made of it without infringing on copyright laws or licensing agreements. You may request items that are labelled as Missing, Lost, or Bindery.
What cannot be borrowed?
Some items are occasionally unavailable through ILL, including reference items, CDs, music scores, rare or archival materials, and entire journal issues or volumes.
How much does it cost?
There is no charge for MacEwan cardholders in good standing to borrow books through ILL. However, if the cost of borrowing the book is estimated to exceed $35.00, students will need approval from their instructor before the request will be sent. If "rush" service is requested, any additional costs associated with the rush request will be charged back to the borrower.
How will I know my ILL request has arrived?
You will be notified by email when you items are available. Print/physical items are held for pickup at the library hold shelf near the services desk.
Electronic items will be available via email.
How long can I keep the item? Can I renew ILLs?
Items are loaned for three weeks, but renewals may vary depending on the lending library. Renewal requests should be made to ill@macewan.ca a few days in advance of the due date.
Where can I return my ILL?
Interlibrary loans must be returned to the Library Services Desk or a book return bin on campus.
What if I lose or damage my ILL?
Borrowers are responsible for all costs associated with lost or damaged items. If a borrower continually disregards interlibrary loan policies, the Library reserves the right to revoke Interlibrary Loans privileges.
Information for other libraries
Requests can be made by email to ill@macewan.ca.
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